Delivery information

At LA DIVA, we know that when you order your emergency touch-up tool, you need it in time for your plans. We ship fast across Morocco so your beauty best friend is in your bag as soon as possible.

DELIVERY RATES & TIMELINES

We partner with reliable express couriers to deliver your parcel directly to your door anywhere in Morocco.

  • Standard Nationwide Delivery: Fixed rate of 45 MAD to any city or region in Morocco.

  • Delivery Timeline: 1 to 3 Business Days depending on your location.

  • Special Offer: FREE Delivery when you purchase 2 or more straighteners! Grab one for yourself and one for your bestie to skip the shipping fee.

PAYMENT ON DELIVERY (CASH ON DELIVERY)

Shopping with us is completely risk-free. We support Cash on Delivery (COD) nationwide so you can buy with total peace of mind.

  • Pay in cash directly to the courier agent when your parcel arrives.

  • Please ensure your phone number is active at checkout so the driver can reach you via call or WhatsApp to confirm your location.

HOW YOUR ORDER ARRIVES

Every order is carefully prepared to make your unboxing experience special:

  • Protected & Styled: Your LA DIVA Wireless Rhinestone Straightener comes securely packaged in its custom presentation box .

TRACKING & CUSTOMER SUPPORT

  1. Order Confirmation: Once placed, you will receive confirmation of your order setup.

  2. Dispatch & Call: The courier representative will contact you via phone or WhatsApp on the day of delivery to coordinate the exact drop-off time.

  3. Need help or need to change your address? Reach out to our team directly—we are happy to assist!

  • WhatsApp / Call: +212 672-614825

  • Email: ladiva.business.ma@gmail.com

DAMAGED PARCELS & GUARANTEE

  • Arrival Check: Every unit is quality-checked before dispatch. If your package arrives damaged during transit, please take a clear photo and contact us on WhatsApp within 24 hours for a prompt resolution.